Coastal Soul Boutique will not sell, share, trade, or give away any personal information that we receive regarding our customers. We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized online shopping experience.
What information do we collect? How do we use it?
We collect the domain name of email addresses of visitors to our site and aggregate information on what pages visitors access. We use this information to monitor the use of the site and to improve its usefulness and performance. Hadenreidboutique.com also collects information you volunteer, such as comments, surveys, and purchasing and billing information
When you order, we need to know your name, email address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order. We may also use the information we collect to notify you about any important changes to the website, new services or VIP offers we think you would find valuable.
How do we protect customer information?
When you place an order or access your account information, we offer the use of a secure server. The secure server software ( SSL ) encrypts all information you input before it sends it to hadenreidboutique.com. Furthermore, all of the customer data we collect is protected against unauthorized access.
Please be advised that once an order has been placed we are unable to make any modifications to the order including cancellations.
When you pre-order an item from Hadenreidboutique.com it is reserved exclusively for you and the order is placed with the manufacturer/designer. Your card is charged when the order is placed so your item can be put into production. Coupon codes and returns are not applicable on pre-ordered items. However, if you need to exchange for a different size and we have stock we would be happy to make an exchange.
Anything with a later ship date is considered a pre-order.
Please note that we have no control over when a pre-ordered item arrives, but instead offer estimates. This is due to the designers’ production schedules and sometimes an item may arrive several weeks before or after.
Pre-orders cannot be canceled as a special order has been made exclusively for you with the designer which means your item is already in production and it has been paid for. Pre-orders cannot be returned and are not eligible for refund or return.