Returns & Replacements
Our goal is 100% satisfaction for your purchase from Coastal Soul Boutique. Online purchases may be returned or exchanged within 7 days from the date of purchase for a full refund, less shipping costs. No returns on Pre-Order items. All discounted/sale merchandise are final sale, they cannot be returned or exchanged.
• Discounted/Sale Items
For online returns please email us at email@example.com and include your order number.
Once you receive your return label please securely package the return merchandise in an appropriate shipping box or envelope, and send back to the address below. Footwear must include the original shoe box in its original condition, without postage labels.
Coastal Soul Boutique
C/O Returns Department
400 Beach Dr. NE Suite 161
St. Petersburg, FL 33701
We cannot be responsible for items lost in transit and any lost package claims must be made by you, the sender. For this reason, we recommend insuring your package.
Important: All Returned Items Must Be In Brand New Condition With No Alterations, Odors ( Sweat, Perfume, Smoke, Pets, ETC. ), And All Tags Must Be Attached And Free Of Any Defects. Coastal Soul Boutique reserves the right to refuse any return that does not meet the above criteria.
Updating Account Information
At the top of your page, click on to My Account, login to registered customers. Make the necessary changes to your account, ( i.e. email address, billing address, password, etc.). Once you have edited these changes click on add/save and your account will automatically update.
Coupon Code Restriction
• Coupon codes cannot be applied to Pre-Orders
• Coupon codes cannot be applied to sale items
• Coupon codes cannot be combined